Chamberlain HD420EV User Manual

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The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.chamberlain.com
CONTENTS
Preparation .............................. 1-4
Assembly ................................. 5-9
Installation ............................ 10-19
Install the Door Control ............. 20-21
Install the Protector System
®
...... 22-25
Power .................................. 26-27
Adjustments .......................... 28-30
Operation.................................. 31
Features ................................... 32
Door Control .......................... 33-34
Remote Control ...................... 34-35
To Erase the Memory .................... 35
To Open the Door Manually ............ 36
Maintenance .............................. 37
Troubleshooting ...................... 38-39
Accessories ............................... 40
Warranty .................................. 41
Repair Parts .......................... 42-43
1/2 hp Chain Drive
Garage Door Opener
Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
The door WILL NOT CLOSE unless the Protector System
®
is connected and
properly aligned.
Periodic checks of the garage door opener are required to ensure safe operation.
The model number label is located on the left side panel of your garage
door opener.
This garage door opener is compatible with MyQ
®
and Security 2.0™ accessories.
Only enable the Timer-to-Close* or MyQ
®
remote operation feature* when the garage
door opener is installed on a sectional door. (*Not available on all models)
Serial Number:
Date of Purchase:
Model Number:
Models
PD612EV
HD420EV
FOR RESIDENTIAL USE ONLY
Write down the following information
for future reference:
.
.
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1 2 3 4 5 6 ... 43 44

Summary of Contents

Page 1 - Garage Door Opener

The Chamberlain Group, Inc.845 Larch AvenueElmhurst, Illinois 60126-1196www.chamberlain.comCONTENTSPreparation ... 1-4Assem

Page 2 - Preparation

9AssemblySTEP 5 Tighten the chain1. Spin the inner nut and lock washer down the trolley threaded shaft,awayfrom the trolley.2. To tighten the chain, t

Page 3

10InstallationIMPORTANT INSTALLATION INSTRUCTIONSTo reduce the risk of SEVERE INJURY or DEATH:1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUC

Page 4

11InstallationSTEP 1 Determine the header bracket locationTo preventpossible SERIOUS INJURY or DEATH:• Header bracketMUSTbe RIGIDLY fastened to struct

Page 5 - DOOR CONTROL HARDWARE

12InstallationSTEP 2 Install the header bracketYou can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow t

Page 6

13InstallationSTEP3 Attach the rail to the header bracket1. Align the rail with the header bracket. Insertthe clevispin through the holes in the head

Page 7

14InstallationSTEP 5 Hang the garage door openerTo avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY tostructural su

Page 8

15InstallationSTEP 6 Install the light bulbsTo preventpossible OVERHEATING of the end panel or light socket:• Use ONLY A19 incandescent (100W maximum)

Page 9

16InstallationSTEP 8 Install the door bracketFiberglass, aluminum or lightweightsteel garage doors WILLREQUIRE reinforcement BEFOREinstallation of do

Page 10 - Assembly

17InstallationSTEP 8 Install the door bracket (continued)OPTION B ONE-PIECEDOORS1. Center the door bracket on the top of the door, in line with the h

Page 11 - Installation

18InstallationSTEP 9 Connect the door arm to the trolleyInstallation will vary according to the garage door type. Followthe instructions which apply t

Page 12

1Safety Symbol and Signal Word ReviewThis garage door opener has been designed and tested to offer safe service provided it is installed,operated, mai

Page 13 - CEILING INSTALLATION

19InstallationSTEP 9 Connect the door arm to the trolley (continued)OPTION B ONE-PIECE DOORSIMPORTANT: The groove on the straight door arm MUSTface aw

Page 14 - Ring Fastener

20InstallationSTEP10 Install the door controlTo preventpossible SERIOUS INJURY or DEATHfrom electrocution:• Be sure power isNOT connected BEFORE inst

Page 15 - Unfinished Ceiling

21InstallationSTEP 11 Wire the door control to the garage door openerHARDWAREInsulated Staple(Not Shown)1. Run the white and red/white wire from the d

Page 16

22InstallationSTEP 13 Install the Protector System®Be sure power isNOT connected to the garage door opener BEFORE installing the safetyreversingsensor

Page 17 - SECTIONALDOORS

23InstallationSTEP 13 Install the Protector System®(continued)OPTION B WALLINSTALLATIONIf additional clearance is needed an extension bracket (notpro

Page 18 - ONE-PIECEDOORS

24InstallationSTEP 14 Wire the Safety Reversing SensorsIf your garage already has wires installed for the safetyreversing sensors,proceed to page 25.H

Page 19

25InstallationSTEP 14 Wire the Safety Reversing Sensors (continued)OPTION B PRE-WIREDINSTALLATION1. Cutthe end of the safetyreversing sensor wire, ma

Page 20 - ONE-PIECE DOORS

26InstallationSTEP 15 Connect powerTo preventpossible SERIOUS INJURY or DEATHfrom electrocution or fire:• Be sure power isNOT connected to the opener,

Page 21 - INTRODUCTION

27InstallationSTEP 16 Ensure the safety reversing sensors are alignedThe door will not close if the sensors have not been installed and aligned correc

Page 22

28AdjustmentsIntroductionWithout a properly installed safetyreversal system, persons (particularlysmall children) could beSERIOUSLY INJURED or KILLED

Page 23

2Additional Items You May Need:Surveyyour garage area to see if you will need any of the following items:n(2) 2X4 PIECES OF WOODMaybe used to fasten t

Page 24 - FLOORINSTALLATION

29AdjustmentsSTEP1 Program the TravelWithout a properly installed safetyreversal system, persons (particularlysmall children) could beSERIOUSLY INJUR

Page 25

30AdjustmentsSTEP 2 Test the Safety Reversal SystemWithout a properly installed safetyreversal system, persons (particularlysmall children) could beSE

Page 26 - PRE-WIREDINSTALLATION

31IMPORTANT SAFETYINSTRUCTIONSTo reduce the risk of SEVERE INJURY or DEATH:1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.2. ALWAYS keep remote con

Page 27 - PERMANENT WIRING

32OperationFeaturesYour garage door opener is equipped with features to provide you with greater control over your garagedoor operation.TIMER-TO-CLOSE

Page 28

33OperationUsing your Garage Door OpenerThe garage door opener can be activated through a wall-mounted door control, remote control, wirelesskeyless e

Page 29 - Adjustments

34OperationMotion Detecting Control Panel (continued)LOCKThe LOCK feature is designed to prevent activation ofthe garage door opener from remote contr

Page 30

35OperationRemote Control (continued)PROGRAM A REMOTE CONTROL USING THE LEARN BUTTON1. Locate the Learn Button.2. Press and immediately release the Le

Page 31

36OperationTo Open the Door ManuallyTo preventpossible SERIOUS INJURY or DEATHfrom a falling garage door:• If possible, use emergencyrelease handle to

Page 32 - 16. SAVE THESE INSTRUCTIONS

37MaintenanceMaintenance ScheduleEVERY MONTH• Manuallyoperate door. If it is unbalanced or binding,call a trained door systemstechnician.• Check to be

Page 33 - Operation

38Diagnostic ChartYour garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrowson the garage door opener flash the d

Page 34 - PUSH BAR

3Carton InventoryYour garage door opener is packaged in one carton which contains the motor unit and all partsillustrated below.Accessories vary depen

Page 35

39DIAGNOSTIC CODESYMPTOM SOLUTIONUp ArrowFlash(es)Down ArrowFlash(es)4 1-4 Door is moving stops or reverses. Manuallyopen and close the door. Checkfor

Page 36

40AccessoriesAGDMEVBIK01CLLP1953EVCLSS1940EV956EVGarage Door and Gate Monitor:Monitor open/closed status for up to 4 MyQ® compatible garage door opene

Page 37

41CHAMBERLAIN® TWO YEAR LIMITED WARRANTY10 YEAR MOTOR LIMITED WARRANTY MODEL HD420EVThe Chamberlain Group, Inc.® (“Seller”) warrants to the fi rst reta

Page 38 - Maintenance

42NOTICE1342567891011Repair PartsRail Assembly PartsAccessoriesInstallation Parts13524612Description Part Number1Chain and Cable 41A58072Pulley 144C56

Page 39 - Troubleshooting

43141110137692128443551Repair PartsGarage Door Opener PartsDescription Part Number1 Chain Spreader 41A56152 Gear and Sprocket 41C4220A3 End Panel wit

Page 40

4Hardware InventoryBolt 1/4"-20x1-3/4" Lock Nut 1/4"-20BoltNut 3/8" Lock Washer 3/8"Master Link Clevis Pin 5/16"x1-1/2&q

Page 41 - Accessories

5AssemblySTEP 1 Assemble the rail and trolleyTo preventINJURY from pinching, keep hands and fingersawayfrom the joints while assembling therail.To avo

Page 42 - Warranty

6AssemblySTEP 2 Fasten the rail to the motor unitTo avoid SERIOUS damage to garage door opener,use ONLY those bolts/fasteners mounted in thetop of the

Page 43 - Repair Parts

7AssemblySTEP 3 Install the idler pulley1. Lay the chain/cable beside the rail,as shown.Grasp the end with the cable loop and passapproximately 12&quo

Page 44

8AssemblySTEP 4 Install the chainTo avoid possible SERIOUS INJURY to fingersfrom moving garage door opener:• ALWAYS keep hand clear of sprocket while

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