Chamberlain WD962KEV Installation Guide

Browse online or download Installation Guide for Garage Door Opener Chamberlain WD962KEV. Chamberlain WD962KEV Installation Guide User Manual

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Model Number:
Serial Number:
Date of Purchase:
CONTENTS
Preparation . . . . . . . . . . . . . . . .2-5
Assembly . . . . . . . . . . . . . . . . 6-10
Installation . . . . . . . . . . . . . . 11-20
Install the Door Control. . . . . . 21-23
Install the Protector System
®
. . 23-26
Power. . . . . . . . . . . . . . . . . . 27-28
Adjustments . . . . . . . . . . . . . 29-31
Battery Backup. . . . . . . . . . . . 32-33
Operation . . . . . . . . . . . . . . . . . 34
Features . . . . . . . . . . . . . . . . . . 35
Door Control . . . . . . . . . . . . . 36-38
Remote Control . . . . . . . . . . . 39-40
To Erase the Memory . . . . . . . . . 40
To Open the Door Manually . . . . . 41
Maintenance . . . . . . . . . . . . . . . 42
Troubleshooting. . . . . . . . . . . 43-44
Repair Parts . . . . . . . . . . . . . 45-46
Warranty. . . . . . . . . . . . . . . . . . 47
Accessories. . . . . . . . . . . . . . . . 48
Belt Drive Garage Door Opener
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
The door WILL NOT CLOSE unless the Protector System
®
is connected and properly
aligned.
Periodic checks of the garage door opener are required to ensure safe operation.
The model number label is located on the left side panel of your garage door opener.
This garage door opener is compatible with MyQ and Security
2.0™ accessories.
DO NOT enable the Timer-To-Close feature if you are installing the garage door opener
on a one-piece door. The Timer-To-Close is to be used ONLY with sectional doors.
www.chamberlain.com
Write down the following information for
future reference:
Models
HD920EV • 349544 • WD962KEV • WD962KPEV
FOR RESIDENTIAL USE ONLY
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Summary of Contents

Page 1 - Belt Drive Garage Door Opener

Model Number:Serial Number:Date of Purchase: CONTENTSPreparation . . . . . . . . . . . . . . . .2-5Assembly . . . . . . . . . . . . . . . . 6-10Insta

Page 2 - Preparation

10Tighten the belt and install the sprocket cover5H8(to motor unit)5.1 By hand, thread the spring trolley nut on the threaded shaft (H8) until it is

Page 3 - Overview/Carton Inventory

11IMPORTANT INSTALLATION INSTRUCTIONSInstallationTo reduce the risk of SEVERE INJURY or DEATH: WARNING WARNING 1. READ AND FOLLOW ALL INSTALLATION

Page 4

12Determine the header bracket location1To prevent possible SERIOUS INJURY or DEATH:• Header bracket MUST be rigidly fastened to structural support

Page 5 - Tools Needed

13WALL INSTALLATIONOption AInstall the header bracket2You can attach the header bracket either to the wall above the garage door, or to the ceiling. F

Page 6

14 Attach the rail to the header bracketTip: Use the packing material as a protective base for the garage door opener.3HARDWAREH12Clevis Pin 5/16"

Page 7

15Hang the garage door opener5To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the gar

Page 8

16Install the light bulbs6To prevent possible OVERHEATING of the end panel or light socket:• Use ONLY A19 incandescent or compact fl uorescent light b

Page 9 - Install the belt

17Install the door bracket8Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Cont

Page 10 - Assembly

18Install the door bracket8InstallationONE-PIECE DOORSOption B8.1B Center the door bracket on the top of the door, in line with the header bracket a

Page 11 - WARNING WARNING

199.1A Close the door. Disconnect the trolley by pulling the emergency release handle. 9.2A Fasten the straight door arm and the curved door arm t

Page 12 - Installation

2PreparationSafety Symbol and Signal Word ReviewThis garage door opener has been designed and tested to offer safe service provided it is installed, o

Page 13 - Option B

20 Connect the door arm to the trolley9Option BSECTIONAL DOORSH20H21H159.1B Close the door. Disconnect the trolley by pulling the emergency release h

Page 14

21Install the door control1Install the Door ControlCompatible with MyQ™ and Security✚ 2.0™ accessories. NOTE: Older Chamberlain accessories and third

Page 15 - Hang the garage door opener

22DRYWALLGANG BOX1.6 Lift the push bar and mark the top hole.1.7 Remove the door control from the wall and drill a 5/32 inch (4 mm) hole for the top

Page 16

23Attach the warning labels33.1 Attach the entrapment warning label on the wall near the door control with tacks or staples.3.2 Attach the manual re

Page 17 - Install the door bracket

24DOOR TRACK INSTALLATIONThe safety reversing sensors can be attached to the door track, the wall, or the fl oor. The sensors should be no more than 6

Page 18

25Option CFLOOR INSTALLATIONInsideGarageWall1.1C Carefully measure the position of both sensor brackets so they will be the same distance from the wa

Page 19

26Option B2.1B Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall.2.3B

Page 20

27PowerConnect powerTo avoid installation diffi culties, do not activate the garage door opener at this time. To reduce the risk of electric shock, you

Page 21 - Install the Door Control

28 Ensure the Safety Reversing Sensors are aligned2The sensors can be aligned by loosening the wing nuts, aligning the sensors, and tightening the win

Page 22

29UP ButtonAdjustment ButtonDOWN ButtonPROGRAMMING BUTTONSAdjustmentsTip: If anything interferes with the door’s upward travel it will stop. If anythi

Page 23 - Install the Protector System

3OT CEOverview/Carton InventoryGARAGE DOOR OPENER ASSEMBLYA. Header bracketB. PulleyC. Door bracketD. Curved door armE. Straight door arm (Packaged

Page 24

30Program the Travel1Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED b

Page 25 - Reversing Sensors

313.2 Press the remote control push button to close the door. The door will not move more than an inch (2.5 cm), and the garage door opener lights wi

Page 26

32Battery BackupInstall the battery1.1 Unplug the garage door opener.1.2 Open the light lens on the right side panel of the garage door opener. Use

Page 27 - Connect power

33Battery Status LEDCHARGE THE BATTERYThe battery will take 24 hours to fully charge. A fully charged battery supplies 12 Vdc to the garage door opene

Page 28

34OperationIMPORTANT SAFETY INSTRUCTIONSTo reduce the risk of SEVERE INJURY or DEATH: WARNING WARNING 1. READ AND FOLLOW ALL WARNINGS AND INSTRUC

Page 29 - Adjustments

35Your garage door opener is equipped with features to provide you with greater control over your garage door operation. TIMER-TO-CLOSEThe Timer-to-Cl

Page 30

36Door ControlUSING THE DOOR CONTROLThe following features are accessible through the screen using the navigation buttons on the Smart Control Panel o

Page 31 - Test the Protector System

37MOTION-DETECTING CONTROL PANEL SETUPLOCKActivate:Press and hold the LOCK button for2 seconds. The command LED will fl ash as long as the lock feature

Page 32 - Battery Backup

38SMART CONTROL PANEL SETUPMENU NAVIGATIONThe features on the door control can be programmed through a series of menus on the screen and the navigatio

Page 33 - BATTERY STATUS LED

39Your garage door opener has been programmed at the factory to operate with your remote control. The remote control can be programmed using the door

Page 34 - IMPORTANT SAFETY INSTRUCTIONS

4Overview/Carton InventoryH9Hex Screw #8x3/8" (3)H2 Bolt 1/4"-20x1-3/4" (2)H4Lock Nut 1/4"-20 (2)H3BoltH6Nut 3/8" (2)H7Lock W

Page 35 - Features

40Remote Control1 Press and release the Learn button on the garage door opener. The Learn indicator light will glow steadily for 30 seconds.2 With

Page 36 - Door Control

41To prevent possible SERIOUS INJURY or DEATH from a falling garage door:• If possible, use emergency release handle to disengage trolley ONLY when

Page 37 - MOTION SENSOR

42MaintenanceMaintenance ScheduleEVERY MONTH• Manually operate door. If it is unbalanced or binding, call a trained door systems technician.• Chec

Page 38

43TroubleshootingYour garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener fl ash the d

Page 39 - Remote Control

44My garage door opener beeps every 30 seconds:Refer to the Battery Status LED section on page 33.My remote control will not activate the door:• Ver

Page 40 - To Erase the Memory

45Repair PartsRail Assembly Parts123456DESCRIPTION PART NUMBER1Belt41A52502Pulley144C563Master Link Kit4A10084Rail41A5665-25Trolley Assembly41C5141-16

Page 41 - To Open the Door Manually

461753439106824Garage Door Opener Parts11DESCRIPTION PART NUMBER1Sprocket Cover with Screws 41C589-22End Panel with all labels and light socket 41D763

Page 42 - The Remote Control Battery

47Contact InformationFor installation and service information call:1-800-528-9131Before calling, please have the model number of the garage door opene

Page 43 - Troubleshooting

© 2011, The Chamberlain Group, Inc.114A4242E All Rights ReservedAccessoriesRemote Control:Works with ALL Chamberlain openers from 1993-present. MyQ™

Page 44 - Diagnostic Chart

5Overview/Carton InventoryScrew 6ABx1-1/2" (2)Drywall Anchors (2)Screw 6-32x1" (2)Screw6ABx1-1/4" (2)Insulated Staples (30)Tools Needed

Page 45 - Repair Parts

6Assemble the rail and trolleyAssembly1To prevent INJURY from pinching, keep hands and fi ngers away from the joints while assembling the rail.1.1 Car

Page 46 - Garage Door Opener Parts

7Fasten the rail to the garage door opener2Tip: ONLY use the bolt removed from the garage door opener.Place the garage door opener on the packing mate

Page 47 - 1-800-528-9131

8Install the pulley3HARDWAREH3BoltH2Bolt 1/4"-20x1-3/4" H4Lock Nut 1/4"-20H6Nut 3/8"H7Lock Washer 3/8"3.1 Lay the belt besid

Page 48 - Accessories

9Install the belt44.1 Pull the belt around the pulley and toward the trolley. The ribbed side must contact the pulley.4.2 Hook the trolley connector

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